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NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING
THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED
BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW,
PLEASE DO NOT ACCESS THIS WEB-SITE. PROFOUND COMMUNICATIONS RESERVES THE
RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY
Customer is fully responsible for final proof and layout approval prior to the printing process.
Profound Communications is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size.
By submitting the above document to Profound Communications "I agree to the following terms".
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.
All material and software Copyright (c) 2009 Profound Communications. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the Profound Communications web site and/or its subsidiaries or the copyrighted property of parties from whom Profound Communications has licensed such property.
You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Profound Communications Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner's exclusive rights prohibit the reproduction of any original work. Profound Communications policy also states that you cannot use explicit language or pornography on printed materials and merchandise.
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not Profound Communications, are entirely responsible for all Content that you use or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Profound Communications or any third party. Profound Communications does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will Profound Communications be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.
You agree that you will be responsible for all orders placed or other actions that are taken through your account and confirmed with your email address.
You acknowledge that Profound Communications does not pre-screen Content, but that Profound Communications and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Profound Communications may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Profound Communications, its users and the public.
Profound Communications is based in Columbus, Ohio. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Columbus, OH. You agree to submit to the jurisdiction of Columbus, OH courts and agree that venue in these courts is proper in any such legal action or proceeding.
In no event shall Profound Communications or its licensors, suppliers,
or vendors, their officers, directors, employees, or agents, be liable
for any special, incidental, indirect, or consequential damages of any
kind, or for any damages whatsoever resulting from loss of use, data or
profits, whether or not Profound Communications has been advised of possibility
of the damage, arising out of or in connection with the use or performance
of the site or of failure to provide services that you order from Profound
Communications or its affiliates, including without limitation, damages
arising from mistake, omission, virus, delay, or interruption of service.
In no event shall Profound Communications be liable or responsible for
any damages or consequences arising from or related to your inappropriate
or unauthorized use of the site or its content.
You agree that you shall indemnify and defend Profound Communications
and all parties from whom Profound Communications has licensed portions
of Content, and their directors, officers, and employees, against all
claims, liability, damages, costs and expenses, including reasonable legal
fees and expenses arising out of or related to (i) your breach of these
to any text, photograph, image, graphic or other material you incorporated
Profound Communications does not provide any design files.
All artwork or designs and images must be provided in CMYK format. Profound Communications is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. Profound Communications is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
Additional fees may apply for the files larger than 30MB.
The first proof for each order is free (included in the printing price)
and provided upon request. Replacing any files after the first proof has
been sent will result in additional charges for each file replacement.
$5.00 fee applies to the following products:
Business Card, Bookmark, Club Flyer, Collectors Card, Door Hanger, Postcard, Rackcard, RipBusiness Card, Rolodex, Roll Label, Sticker, and Tent Card
$15.00 fee applies to the following products:
Envelope, Flyer, Letterhead, and Notepad
$30.00 fee applies to the following products:
Booklet, Brochure, Calendar, Catalog, CD Package, DVD Package, Mini Menu, Poster, and Presentation Folder
Profound Communications is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.
Profound Communications will try it's best to match the gradient density
of each color; Profound Communications is not liable for the final appearance
of a color.
Important: Gang-run printing is multiple (and different) customer jobs are combined on a large print sheet, and run at the same time. For example, we layout 65 different customer business cards and postcards on one gang-run sheet, and run the sheet 1000 times to get 65 sets of 1000 cards. Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color, offset job among 65 customers.
Application of UV Coating may effect or change the appearance of the printed colors. Profound Communications is not liable for the final color appearance of a UV product/s.
Please note that because our letterhead and envelope paper stock is "uncoated",
we recommend you not use colors with high color density. By this we mean
dark colors (black, purple, blue, brown, etc). Dark colors tend to get
soaked into the paper if their color values are too high. For best results,
use light colors.
Profound Communications will be happy to help you cancel your order prior
to Approval. However, orders may be eligible for cancellation upon request
via email. Our Customer Service Team will inform you of any cancellation
charges depending on the stage of the order.
If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (communication, flighting, etc.) will be subtracted from your refund. Minimum is $15 ( 15%-30% of total transaction)
Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit will be provided.
Customer must notify Profound Communications in writing within 6 business days of order delivery to notify of any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 calendar days (on their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping)
are NOT REFUNDABLE, including for those orders that are returned for any
reason. All orders that are being returned must be shipped by customer's
Profound Communications will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Profound Communications be liable for any consequential or damages resulting from any delay in shipment or delivery.
All Profound Communications customers agree not to hold Profound Communications
liable for delays in shipments caused by weather conditions, shipping
company delays, international customs issues or any other circumstances
beyond Profound Communications direct control. Profound Communications
shipment and delivery dates are calculated based upon estimates provided
by our suppliers.
Profound Communications will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.
Please allow one day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for Profound Communications to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive.
Shipping rates for high quantity products depend on the customers
access to a shipping dock and forklift, otherwise additional charges may
Lost or damaged claims can only be filed for shipments over $50.00 in
value and can only be done after 30 days from package shipment. Profound
Communications is not responsible for 3rd party shipping errors, omissions
or damaged shipments.
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Profound Communications will reship the package with corrected address and charge an additional shipping fee for the shipment.
Multiple mailings can be held in house by Profound Communications for
no more than 2 months.
We reserve the right to refuse service without disclosing a reason.
All prices are subject to change without notice, no adjustments will